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| Theme | Template | Condition | Customer | Callcenter | System |
|---|---|---|---|---|---|
| admin | adm-passwd | Admin password email |
|  | |
| default | adm-cant-allocate-product-qty | Failed standard allocation | | ||
| default | adm-order-canceled | Order has been cancelled | | ||
| default | adm-order-confirmed | Offline payment order is confirmed by call centre operative | | ||
| default | adm-order-delivery-allocated | Allocation for delivery has been completed, delivery can be packed | | ||
| default | adm-order-delivery-inprogress | Shipping is in progress for a delivery | | ||
| default | adm-order-delivery-inprogress-wait | Online payment on delivery mode, where something prevents payment from completion. Delivery is waiting for payment to be collected before proceeding with shipping. | | ||
| default | adm-order-delivery-packing | Delivery is being assembled at warehouse, marked by warehouse operative | | ||
| default | adm-order-delivery-ready | Delivery ready for shipment, marked by warehouse operative | | ||
| default | adm-order-delivery-ready | Delivery ready for shipment, marked by warehouse operative. However shipping requires payment to be processed. | | ||
| default | adm-order-new | New order has been placed. | | ||
| default | adm-order-payment-confirmed | Call centre operative confirmed payment and order can be processed. | | ||
| default | adm-order-returned | Call centre operative processed order return. | | ||
| default | adm-order-shipping-completed | Call centre operative marked that delivery has been completed. This can also be done using third party delivery tracking services. |
| ||
| default | adm-order-wait-confirmation | New offline payment order is placed and awaits action by call centre operative. | | ||
| default | adm-payment | Online pre-payment for an order has been successfully processed. | | ||
| default | adm-payment-failed | Online pre-payment for an order has failed. | | ||
| default | adm-payment-shipped | Online payment on delivery for an order has been successfully processed. | | ||
| default | adm-payment-shipped-failed | Online payment on delivery for an order has failed. | | ||
| default | adm-refund | Online refund for an order has been successfully processed. | | ||
| default | adm-refund-failed | Online refund for an order has failed. | | ||
| default | adm-newsletter-request | Notification sent via Newsletter form. | | ||
| default | adm-contactform-request | Notification sent via Contact us form. | | ||
| default | customer-change-password | Customer password reset. | | ||
| default | customer-registered | Customer registration confirmation. | | ||
| default | order-canceled | Order cancellation. | | ||
| default | order-confirmed | Order confirmation for offline payments. | | ||
| default | order-delivery-readytoshipping | Order is ready to be shipped. | | ||
| default | order-delivery-shipped | Order is shipped. | | ||
| default | order-new | New order placement. | | ||
| default | order-returned | Order returned. | | ||
| default | order-shipping-completed | Shipping completed when marked by call centre operative. This can also be done using third party delivery tracking services. | | ||
| default | payment | Online payment confirmation (pre-paid). | | ||
| default | shipment-complete | Online payment confirmation (payment on delivery). | |
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