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Overview
YC The platform has a comprehensive set of email templates that are triggered via events. For example customer registering would trigger registration email to be sent, or if order transitions to a specific state then email notification is generated for concerned party be it shop owner, customer, supplier etc.
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| Template | Recipients | Since | Initiator | Purpose | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| adm-cant-allocate-product-qty | shop admin | 1.0.0 | State machine | Out of stock notification | ||||||
| adm-contactform-request | shop admin | 1.0.0 | Customer | Contact form message | ||||||
| adm-customer-registered | shop admin | 1.0.0 | Customer | Registration notification (configured at shop level via SHOP_SF_REQUIRE_REG_NOTIFY_TYPES) | ||||||
| adm-newsletter-request | shop admin | 1.0.0 | Customer | Newsletter sing up form message | ||||||
| adm-order-canceled | shop admin | 1.0.0 | State machine | Order cancellation | ||||||
| adm-order-confirmed | shop admin | 1.0.0 | State machine | Order offline payment confirmation | ||||||
| adm-order-delivery-allocated | shop admin | 1.0.0 | State machine | Stock reserved | ||||||
| adm-order-delivery-inprogress | shop admin | 1.0.0 | State machine | Order marked as shipping in progress | ||||||
| adm-order-delivery-inprogress-wait | shop admin | 1.0.0 | State machine | Order marked as shipping in progress but needs payment (capture on shipment) | ||||||
| adm-order-delivery-packing | shop admin | 1.0.0 | State machine | Order marked as packing (being prepared for shipping) | ||||||
| adm-order-delivery-ready | shop admin | 1.0.0 | State machine | Order marked as ready for shipping | ||||||
| adm-order-delivery-ready-wait | shop admin | 1.0.0 | State machine | Order marked as ready for shipping but needs payment (capture on shipment) | ||||||
| adm-order-new | shop admin | 1.0.0 | State machine | New order notification | ||||||
| adm-order-payment-confirmed | shop admin | 1.0.0 | State machine | New order offline payment confirmed | ||||||
| adm-order-returned | shop admin | 1.0.0 | State machine | Order returned | ||||||
| adm-order-shipping-completed | shop admin | 1.0.0 | State machine | Delivery is completed (could be used to confirm signed for deliveries) | ||||||
| adm-order-wait-confirmation | shop admin | 1.0.0 | State machine | Order requires offline payment (action for new offline payment orders) | ||||||
| adm-payment | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
| adm-payment-failed | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
| adm-payment-shipped | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
| adm-payment-shipped-failed | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
| adm-refund | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
| adm-refund-failed | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
| adm-rfq-new | shop admin | 3.0.0
| State machine
| New request for quote notification | ||||||
| adm-managedlist-rejected | managed list admin | 3.7.0
| Customer | Notification sent when customer rejects managed list | ||||||
| customer-activation | customer | 3.0.0 | Shop owner | Account activated | ||||||
| customer-change-password | customer | 1.0.0 | Shop owner/Customer | Request to change password and new password notification (depending on password mode for shopcould include or exclude actual password) | ||||||
| customer-deactivation | customer | 3.0.0 | Shop owner | Account de-activated | ||||||
| customer-delete | customer | 3.5.0 | Customer | Account deleted (two step process, with token link first and then confirmation) | ||||||
| customer-registered | customer | 3.0.0 | Shop owner/Customer | Account created | ||||||
| order-canceled | customer | 1.0.0 | State machine | Order cancellation | ||||||
| order-confirmed | customer | 1.0.0 | State machine | Order confirmed (offline payment) | ||||||
| order-delivery-readytoshipping | customer | 1.0.0 | State machine | Order about to be shipped | ||||||
| order-delivery-shipped | customer | 1.0.0 | State machine | Order is shipped | ||||||
| order-new | customer | 1.0.0 | State machine | New order | ||||||
| order-returned | customer | 1.0.0 | State machine | Return for order was processed | ||||||
| order-shipping-completed | customer | 1.0.0 | State machine | Confirmation that delivery was completed | ||||||
| payment | customer | 1.0.0 | State machine | Online payment notification | ||||||
| rfq-new | customer | 3.0.0
| State machine | RFQ copy to customer | ||||||
| shipment-complete | customer | 1.0.0 | State machine | Online payment notification | ||||||
| sup-order-new | supplier | 3.3.0 | State machine | Email order exporter notification to supplier | ||||||
| managedlist-created | customer | 3.7.0
| Manager | Notification sent when manager created managed list for customer |
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