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Template | Recipients | Since | Initiator | Purpose | ||||||
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adm-cant-allocate-product-qty | shop admin | 1.0.0 | State machine | Out of stock notification | ||||||
adm-contactform-request | shop admin | 1.0.0 | Customer | Contact form message | ||||||
adm-customer-registered | shop admin | 1.0.0 | Customer | Registration notification (configured at shop level via SHOP_SF_REQUIRE_REG_NOTIFY_TYPES) | ||||||
adm-newsletter-request | shop admin | 1.0.0 | Customer | Newsletter sing up form message | ||||||
adm-order-canceled | shop admin | 1.0.0 | State machine | Order cancellation | ||||||
adm-order-confirmed | shop admin | 1.0.0 | State machine | Order offline payment confirmation | ||||||
adm-order-delivery-allocated | shop admin | 1.0.0 | State machine | Stock reserved | ||||||
adm-order-delivery-inprogress | shop admin | 1.0.0 | State machine | Order marked as shipping in progress | ||||||
adm-order-delivery-inprogress-wait | shop admin | 1.0.0 | State machine | Order marked as shipping in progress but needs payment (capture on shipment) | ||||||
adm-order-delivery-packing | shop admin | 1.0.0 | State machine | Order marked as packing (being prepared for shipping) | ||||||
adm-order-delivery-ready | shop admin | 1.0.0 | State machine | Order marked as ready for shipping | ||||||
adm-order-delivery-ready-wait | shop admin | 1.0.0 | State machine | Order marked as ready for shipping but needs payment (capture on shipment) | ||||||
adm-order-new | shop admin | 1.0.0 | State machine | New order notification | ||||||
adm-order-payment-confirmed | shop admin | 1.0.0 | State machine | New order offline payment confirmed | ||||||
adm-order-returned | shop admin | 1.0.0 | State machine | Order returned | ||||||
adm-order-shipping-completed | shop admin | 1.0.0 | State machine | Delivery is completed (could be used to confirm signed for deliveries) | ||||||
adm-order-wait-confirmation | shop admin | 1.0.0 | State machine | Order requires offline payment (action for new offline payment orders) | ||||||
adm-payment | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
adm-payment-failed | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
adm-payment-shipped | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
adm-payment-shipped-failed | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
adm-refund | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
adm-refund-failed | shop admin | 1.0.0 | State machine | Order online payment notification | ||||||
adm-rfq-new | shop admin | 3.0.0
| State machine
| New request for quote notification | ||||||
adm-managedlist-rejected | managed list admin | 3.7.0
| Customer | Notification sent when customer rejects managed list | ||||||
customer-activation | customer | 3.0.0 | Shop owner | Account activated | ||||||
customer-change-password | customer | 1.0.0 | Shop owner/Customer | Request to change password and new password notification (depending on password mode for shopcould include or exclude actual password) | ||||||
customer-deactivation | customer | 3.0.0 | Shop owner | Account de-activated | ||||||
customer-delete | customer | 3.5.0 | Customer | Account deleted (two step process, with token link first and then confirmation) | ||||||
customer-registered | customer | 3.0.0 | Shop owner/Customer | Account created | ||||||
order-canceled | customer | 1.0.0 | State machine | Order cancellation | ||||||
order-confirmed | customer | 1.0.0 | State machine | Order confirmed (offline payment) | ||||||
order-delivery-readytoshipping | customer | 1.0.0 | State machine | Order about to be shipped | ||||||
order-delivery-shipped | customer | 1.0.0 | State machine | Order is shipped | ||||||
order-new | customer | 1.0.0 | State machine | New order | ||||||
order-returned | customer | 1.0.0 | State machine | Return for order was processed | ||||||
order-shipping-completed | customer | 1.0.0 | State machine | Confirmation that delivery was completed | ||||||
payment | customer | 1.0.0 | State machine | Online payment notification | ||||||
rfq-new | customer | 3.0.0
| State machine | RFQ copy to customer | ||||||
shipment-complete | customer | 1.0.0 | State machine | Online payment notification | ||||||
sup-order-new | supplier | 3.3.0 | State machine | Email order exporter notification to supplier | ||||||
managedlist-created | customer | 3.7.0
| Manager | Notification sent when manager created managed list for customer |
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Override | CMS URI format | Example filename | Example URI | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
HTML template |
| customer-registered.html | SHOP10_mail_customer-registered.html | ||||||||
TXT template |
| customer-registered.txt | SHOP10_mail_customer-registered.txt | ||||||||
Properties template |
| customer-registered.properties | SHOP10_mail_customer-registered.properties | ||||||||
Resources |
| mail-head.jpeg | SHOP10_mail_customer-registered_mail-head.jpeg |
Testing email templates
Shop management editor includes an overview tab which contains Email templates section. Each template appears as a link which will invoke a search dialog where an order placed in a given shop can be searched for to act as an example data for pre-populating email template. Once desired order is found clicking on the link will open a new page that displays the email in its HTML form including all images.
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